How are customer orders entered within Infor M3?

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Entering customer orders within Infor M3 primarily occurs through the Customer Order module, specifically using the Open Customer Order function (OIS100). This is the designated interface where users can input various details related to customer orders, including item numbers, quantities, delivery dates, and pricing information. The OIS100 screen is crucial as it facilitates comprehensive order management, allowing users to track order status, make adjustments, and maintain customer relations effectively.

While other options may involve related processes, they do not specifically target the direct entry of customer orders. For instance, Sales Order Management includes broader functionalities for overseeing the entire sales order lifecycle, not solely the entry of new orders. The Customer Lookup Tool assists in retrieving existing customer data rather than being a means for entering new orders. Lastly, the Purchasing Request Module deals with procurement activities rather than customer order processing. Thus, utilizing the Customer Order Open (OIS100) is the precise method for entering customer orders in Infor M3.

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